Twitter ramps up its customer service offering

Twitter ramps up its customer service offering

It’s been reported that Twitter is testing a new feature that is set to help users get faster customer support than ever before. In the same way as Facebook business profiles have a badge to display their responsiveness, we could soon be seeing the same on Twitter...
Why Employee Advocacy is Key to LinkedIn Success

Why Employee Advocacy is Key to LinkedIn Success

Employee advocacy has become a hot topic as of late, with LinkedIn singing the praises of the social media tactic in a recent video. But what is it, and why is it so effective? In this blog, we explore how Employee Advocacy on LinkedIn works, highlight some brands...
Outsourcing Your Social Media: The Pros and Cons

Outsourcing Your Social Media: The Pros and Cons

Should I outsource social media to an agency or freelancer? It’s a question that nearly all entrepreneurs, brands and businesses will ask themselves at some stage. This blog post examines the pros and cons of outsourcing. We’ll also make some suggestions to help you...
Top 5 Tips For Live Tweeting Events

Top 5 Tips For Live Tweeting Events

Live tweeting an event has become the norm for many business and event attendees. More often than not, dedicated tweeting at an event is now an integral part of the marketing strategy to enhance the reach and impact of trade shows, industry marketing moments, seasonal...